McLean Cooling Technology - Repair Service Request

SERVICE

Sales Tools

Service Request

Compliance

Home > Services > Service Request

Non-warranty diagnosis and repair charge will be a minimum of $250.00 per unit.
No Fault Found Diagnosis for units that fall within the warranty or non-warranty periods will be charged a minimum of $250.00 per unit.

McLean Service Contacts
Brent Arey 763-422-2301 and Lora Backstrom 763-422-2347.

Date	Now
Required *
Unit Location		Billing Information
Company*		PO #*
Address*		Company*
Address		Address*
City*		Address
State*		City*
Zip*		State*
Country*		Zip*
		Country*
Location Contact Person
Name*		Service Authorization Person (if different from contact)
Phone*		Company
E-Mail*		Name
Alternate Person		Phone
Name		E-Mail
Phone
E-Mail

Unit Description		Warranty and Request Response Time
Type of Application		Do you believe the unit is under warranty?* Yes No
McLean Model #*
McLean Serial #*		Are you requesting emergency service?* Yes No
Customer Part #
Customer Serial #

Description of the Problem*

McLean Cooling Technology warrants that the goods manufactured by McLean will be free from defects in material and workmanship for a period of one (1) year from the date of shipment by McLean, subject to the following conditions and exclusions:

A. Conditions. All goods must be installed and operated according to the following specifications:
1.    Maximum voltage variation no greater than plus or minus 10% of nameplate nominal rating;
2.    Maximum frequency variation no greater than plus or minus 3 Hz of nameplate nominal rating;
3.    Must not exceed minimum and maximum stated temperatures on the nameplate;
4.    Must not exceed (BTU/Hr) rating, including any heat sink as indicated on the nameplate;
5.    Refrigerant bearing goods must not be restarted for a period of one (1) minute after intentional or accidental shut-off;
6.    The filters (if applicable) must be cleaned regularly;
7.    The goods and any parts thereof must not be modified, unless prior written authorization is received from McLean
8.    All goods must be installed and grounded in accordance with all relevant electrical and safety codes,
9.    All goods must be installed in a stationary application, free of vibration
A violation of any one of these conditions shall render the warranty hereunder void and of no effect.
B. Exclusions. This warranty shall be void if product is misapplied in any way or:
1.    Buyer specified product is inappropriate for system or environment it is operating in.
2.    McLean product modified in any way without prior written authorization from McLean.
3.    Removal or modification of McLean label affixed to product without written McLean approval.

Sign me up to recieve special promotions and offers from McLean